Refund policy

Due to the nature of our products, we do not offer refunds or exchanges. If you experience any problems with our product or are unsatisfied, please contact us and we will help to resolve the issue.

 You can contact us at shmilyamore@gmail.com

If your return is accepted, we’ll work with you to either return or replace items purchased.

You can always contact us for any return question at shmilyamore@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new items

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shmilyamore@gmail.com.